Salt Resorts

Summary

SALT Resorts provides a contact page directing reservation and rate inquiries to the Central Reservations Office of The Lux Collective Ltd at Two Tribeca, Trianon 72261, Mauritius, reachable by phone at +(230) 698 2727 or email at reservation@theluxcollective.com. The page also lists free cancellation terms for SALT of Palmar from 01.04.2026 and SALT of Akagera from 01.07.2026.

Key Facts

  • The Central Reservations Office is operated by The Lux Collective Ltd, located at Two Tribeca, Trianon 72261, Mauritius.
  • The Lux Collective Ltd has registration number 6590.
  • The Central Reservations Office can be reached by telephone at +(230) 698 2727.
  • Reservation inquiries can be emailed to reservation@theluxcollective.com.
  • For questions about reservations and rates, guests are asked to email the address provided.
  • For SALT of Palmar, as from 01.04.2026, prepaid reservations can be changed or cancelled free of charge up to 14 days prior to arrival.
  • For SALT of Akagera, as from 01.07.2026, prepaid reservations can be changed or cancelled free of charge up to 7 days prior to arrival.
  • Unless expressly stated otherwise, the customer must vacate the room before 12 p.m. on the last day of the reservation.

Frequently Asked Questions

How can I contact SALT Resorts about reservations and rates?

Email the Central Reservations Office at reservation@theluxcollective.com.

What is the email address for reservations?

reservation@theluxcollective.com

Where is the Central Reservations Office located?

The Lux Collective Ltd, Two Tribeca, Trianon 72261, Mauritius.

How should I contact SALT Resorts for non-reservation inquiries?

Use the contact form.

What is the cancellation policy for SALT of Palmar from 01.04.2026?

Prepaid reservations can be changed or cancelled free of charge up to 14 days prior to arrival; thereafter 100% of stay charged; No-Show: 100% of stay charged.

What is the cancellation policy for SALT of Akagera from 01.07.2026?

Prepaid reservations can be changed or cancelled free of charge up to 7 days prior to arrival; thereafter 100% of stay charged; No-Show: 100% of stay charged.

Related Entities

Companies
The Lux Collective Ltd
Products
SALT of Palmar, SALT of Akagera
Locations
Mauritius, Trianon

Contact us

We’re here for you.

If you have a question about reservations and rates, just email us at the address below.
For everything else, it’s best to use the contact form.

Central Reservations Office

The Lux Collective Ltd
Two Tribeca, Trianon 72261,
Mauritius

Registration number: 6590

 Tel:  +(230) 698 2727

 Email: reservation@theluxcollective.com

Contact Us

Hotel *

Free Cancellation

  1. The sales conditions for the reserved rate or package specify the terms for cancelling and/or changing the reservation.

  2. For property SALT of Palmar:
    - As from 01.04.2026: Prepaid reservations can be changed or cancelled free of charge up to 14 days prior to arrival; thereafter 100% of stay charged; No-Show: 100% of stay charged.
    For property SALT of Akagera:
    - As from 01.07.2026: Prepaid reservations can be changed or cancelled free of charge up to 7 days prior to arrival; thereafter 100% of stay charged; No-Show: 100% of stay charged.

  3. When the sales conditions for the reserved rate or package allow:
    - The reservation can be cancelled via the “Contact Us” section on www.saltresorts.com website or by contacting Customer Services on the contact details stated above in Article 9 in Terms and Conditions.
    - Changes to the reservation can be made with Customer Services, whose contact details are stated on the reservation confirmation sent by email and in Article 9 above.

  4. In the event that the stay is interrupted, the agreed price will be paid in full. No reimbursement will be given for a prepaid reservation.

  5. Unless expressly stated otherwise, the customer must vacate the room before 12 p.m. on the last day of the reservation, unless otherwise stated in the rate conditions booked. Failure to do so shall result in the customer being billed for an extra night.
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