Salt Resorts

Meaningful travel begins with meaningful choices.

Our purpose is simple: to help curious travellers connect more deeply with the places they visit. That starts with the people who call those places home. The farmers, artisans, guides, makers and entrepreneurs whose stories shape every destination. We know them by name because they're part of our everyday lives. Through our Skill Swaps and local experiences, we invite guests to meet them, learn from them and discover each destination through their eyes.

Sustainability isn't about grand gestures. It's about the choices we make every day. From reducing waste to sourcing thoughtfully and working closely with local partners, we're always looking for better ways of doing things. We believe that many small, conscious decisions can leave a lasting positive impact on the places we call home.

Where something comes from matters. From the food on your plate to the objects in your room and the experiences you take part in, every detail should reflect the destination you're visiting. By championing local producers, celebrating traditional craftsmanship and creating authentic experiences rooted in place, we hope you'll leave with more than memories. We hope you'll leave with a genuine connection to the people, culture and stories that make each destination unique.

Free Cancellation

  1. The sales conditions for the reserved rate or package specify the terms for cancelling and/or changing the reservation.

  2. For property SALT of Palmar:
    - As from 01.04.2026: Prepaid reservations can be changed or cancelled free of charge up to 14 days prior to arrival; thereafter 100% of stay charged; No-Show: 100% of stay charged.
    For property SALT of Akagera:
    - As from 01.07.2026: Prepaid reservations can be changed or cancelled free of charge up to 7 days prior to arrival; thereafter 100% of stay charged; No-Show: 100% of stay charged.

  3. When the sales conditions for the reserved rate or package allow:
    - The reservation can be cancelled via the “Contact Us” section on www.saltresorts.com website or by contacting Customer Services on the contact details stated above in Article 9 in Terms and Conditions.
    - Changes to the reservation can be made with Customer Services, whose contact details are stated on the reservation confirmation sent by email and in Article 9 above.

  4. In the event that the stay is interrupted, the agreed price will be paid in full. No reimbursement will be given for a prepaid reservation.

  5. Unless expressly stated otherwise, the customer must vacate the room before 12 p.m. on the last day of the reservation, unless otherwise stated in the rate conditions booked. Failure to do so shall result in the customer being billed for an extra night.
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