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Hôtellerie : SALT reçoit le label Positive Luxury

Le monde l’hôtellerie mauricienne a été le témoin de nombreuses innovations ces dernières années, en parti-culier dans une logique de développement durable. Les nombreuses initiatives mises en place par The Lux Collective pour réduire l’impact environnemental et social de ses opérations en sont la parfaite illustration. Cette démarche s’étend à toutes ses marques et la dernière en date, SALT of Palmar, a récemment reçu le label ‘Positive Luxury’, qui témoigne de sa volonté d’oeuvrer dans le plus profond respect du monde qui l’en-toure et des générations futures.

La marque SALT s’articule autour d’une culture synonyme d’authenticité, de respect de la nature, de décou-verte et d’interaction. Les établissements SALT opèrent ainsi selon des normes très strictes. En effet, les hô-tels SALT ne proposent pas de buffets et leurs déchets sont toujours compostés ou utilisés pour nourrir les animaux. « The Lux Collective a toujours choisi d’opérer dans le plus pur respect de l’environnement et de la société. On retrouve cette même démarche dans la marque SALT. Cette nouvelle distinction vient couronner l’engagement de notre groupe a toujours oeuvrer de manière responsable, à la fois envers l’environnement et la société. Nous continuons à chercher des solutions aux défis auxquels fait face l’industrie du voyage et du tourisme.», explique Paul Jones, CEO The Lux Collective.

« Notre démarche concerne nos sources d’approvisionnement mais aussi nos services, l’objectif étant de pré-server notre planète et ses habitants. C’est ainsi que nous garantissons une nourriture saine et écorespon-sable à notre clientèle. Dans les hôtels SALT, nous proposons des menus simples avec des plats du jour éla-borés à partir des récoltes de notre ferme et des filets de notre pêcheur. Nous consommons des produits de saison. Nos protéines proviennent de produits locaux et tout ce que nous ne pouvons pas cultiver localement est approvisionné dans le respect de l’environnement et la communauté locale, démontrant notre engagement envers les Sustainable Development Goals», souligne Vishnee Sowamber, Group Sustainability & CSR Mana-ger, du groupe The Lux Collective.

« Nos principes façonnent notre manière d’agir et sont une source d’inspiration pour ce que nous créons, cultivons et organisons. Nous sommes heureux que peu de temps après son lancement, SALT of Palmar est déjà reconnue pour son engagement. Avoir un impact positif n’est pas chose facile, mais cela en vaut la peine. Chez SALT of Palmar, cela consiste à être responsable, à créer des emplois, à rendre et à apprécier ce que l’on nous donne, à être honnête et juste. Ainsi, nous semons des graines et nous tissons des liens. Nous soutenons la population locale et nous respectons son environnement. Nous ne polluons pas et nous ne dégradons pas. Nous prenons part à la vie locale », ajoute Nitesh Pandey, Senior Vice-Président, du groupe The LUX* Collective.

C’est dans le cadre idyllique de la côte est de Maurice que se situe le premier établissement opérant sous la marque SALT. Inauguré début novembre, SALT of Palmar est le premier hôtel à proposer une expérience vraiment immersive à ses résidents en les amenant à explorer l’environnement alentour et à découvrir la vie des habitants de la région.

Positive Luxury célèbre les marques qui agissent dans le respect de notre monde et des générations à venir, en faisant preuve de transparence, à travers la marque interactive Butterfly. Avant de décerner le label à une entreprise ou une marque, Positive Luxury se repose sur une évaluation de l’engagement envers la planète. La bonne gouvernance, les enjeux sociaux et environnementaux, la philanthropie et l’innovation sont les cinq critères sur lesquels les demandeurs sont évalués. Seules les entreprises ayant une note d’au moins 80 % sur le questionnaire et qui peuvent fournir des éléments tangibles et vérifiables de leur engagement se voient décerner la marque Butterfly.

    Travel today

    Updated on 07/07/2022

    As the world reopens, travel is getting a little easier. The secret to a seamless trip is extra planning. Be sure to check your country's regulations. Here's the status of our destinations:

     

    Mauritius

    Great news! Mauritius is fully open! We compiled the most frequently asked questions below. We also invite you to consult the official Mauritius Tourism Promotion Authority website for the latest updates and more detailed information: https://mauritiusnow.com

    La Reunion

    Social distancing is recommended but is no longer mandatory. Masks are not required indoors and outdoors, including in transportation (even if it is still recommended). To visit Reunion Island, it is compulsory for unvaccinated people to present a Covid-19 test (PCR test less than 72 hours or Antigen test less than 48 hours). Vaccinated travellers do not need to present any test upon departure. Since 14 May, ‘reasonable excuses’ are not required for unvaccinated travellers (however a negative Covid test is still compulsory).

    China

    Over in China, the doors to our resorts and retreats are open to domestic travellers only, as borders remain closed for now. A health QR code is required upon check-in. Local travellers from high and middle-risk areas should check in with their regional's regulations.

    Maldives

    The Maldives' one island=one resort has made it an alluring destination since day 1.

    You are no longer required to present a PCR negative test result upon arrival to the Maldives. This applies to both vaccinated and non-vaccinated travellers. Wearing a face mask is no longer mandatory, except at health facilities.

    You must fill out an online Traveller Health Declaration (https://imuga.immigration.gov.mv/) within 48h of your departure to and from the Maldives.

    If you are coming from another resort, island or boat, you are no longer required to do a PCR test prior to your arrival at LUX* South Ari Atoll.

    As part of the Collective Care Program, all Team Members maintain protective measures, and public facilities are sanitized frequently to keep you, our Team Members, and our communities safe.

    COVID-19 insurance: The Maldives offers a COVID-19 insurance which travellers can purchase prior to their arrival. It covers medical expenses, isolation and transportation costs.

    Package: https://myallied.mv/type/inbound-allied/new
    FAQs: https://allied.mv/insurance-plan/allied-inbound

    FREQUENTLY ASKED QUESTIONS TRAVELLING TO MAURITIUS

  1. What is the protocol to travel to Mauritius?

    From the 1st of July 2022, all travellers (both vaccinated and unvaccinated) can travel freely to Mauritius. There is no need to present a PCR test at embarkation, and no PCR test will be carried out upon arrival.

  2. I want to travel to Mauritius. Which of your resorts can I stay in?

    You can stay at LUX* Grand Baie, LUX* Grand Gaube, LUX* Le Morne, SALT of Palmar, and Tamassa Bel Ombre. Note that SALT of Palmar is adults-only.

  3. Are the hotel staff vaccinated?

    All of our Team Members and their immediate families have been vaccinated. We also take daily temperature checks of all Team Members, as well as all precautions to prevent the spread of COVID-19.

  4. Do I have to wear a mask?

    As from the 1st July 2022, you are no longer required to wear a mask except in certain public areas including airports, public transport, and hospitals.

  5. How do I get from the airport to the hotel?

    After going through baggage claim, you can reach your hotel by organised transfer, taxi, rental car, or any other means of transportation. Just be sure to disinfect your hands, wear a mask and roll down the windows!

  6. My home country requires a PCR test before boarding my return flight.
    Will that be readily available?

    Yes. The test can be conducted at the resort and be collected by the private clinic at your expense. Just get in touch with us at Reception so we can schedule it for you.

  7. COLLECTIVE CARE

    These are the measures we take in our resorts to keep you, our Team Members, and our communities safe.

    • All Team Members maintain protective measures
    • Physical distancing protocol using signage and markings throughout the properties
    • Hand-sanitising stations throughout the properties
    • Increased cleaning and disinfection cycles to ensure optimal hygiene standards
    • Daily temperature checks for everyone accessing the hotels at all entry/exit points
    • A trained Covid-19 Officer responsible for ensuring compliance with each property's new operational regulations and procedures
    • Doctor on call 24/7 and resident nurse available in all properties

    Guestrooms

    • Minibars will remain empty with a wide selection of items available upon request

    Public Areas and Facilities

    • Hand-sanitising stations throughout all public areas
    • Frequent sanitisation of high-touch points areas using fogging equipment, electrostatic sprayers and wipes
    • Regular sanitisation of high-touch areas (changing rooms, door handles, mirrors, hooks etc)

    Public Bathrooms

    • Non-contact single-use tissue dispenser

    Pool and Beach Facilities

    • Re-arrangement of sunbeds to comply with physical distancing requirements
    • Cleaning and sanitisation of sunbeds after each use with a "Cleaned and Sanitised" sign after sanitisation is completed
    • Frequent sanitisation of outdoor showers

    Restaurants & Bars

    • Menus are presented either via iPads which are sanitised after each use and/or QR codes so guests can access our menus on their own devices
    • Buffet area or live cooking stations shielded with glass protection screens
    • Table arrangements adjusted to allow for physical distancing in all restaurants and bars
    • Sanitisation of tables will be carried out after each guest. Outlets are sanitised after each service

    Spa

    • Treatment rooms sanitised thoroughly between treatments
    • In changing rooms, clean towels are arranged in individual lockers. Lockers and showers are sanitised after every use
    • Seating and loungers are rearranged to enable physical distancing

    Fitness and Wellness

    • Advance booking for selected time slots required
    • Thorough cleaning and sanitisation of all gym equipment in between time blocks
    • Private fitness and wellness sessions indoors will be replaced by outdoor wellness classes(maximum 6 persons per class)

    OUR CANCELLATION AND REBOOKING POLICY

    Our Cancellation and Rebooking Policy for Mauritius and Reunion

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts, as from 01.01.2022.

    Exception: No penalty until 14 days prior to arrival for the stay period 23.12.22 – 06.01.23 for Mauritian properties & 23.12.22 – 02.01.23 for Reunion Island properties, with prepaid amounts fully refunded.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023. Exception: Until 14 days prior to arrival for the stay period 23.12.22 - 06.01.23

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    Our Cancellation and Rebooking Policy for the Maldives

    Cancellation Policy

    All reservations for arrivals until 22 December 2022 will not be subject to any cancellation charges until 14 days prior to arrival and any prepared amounts will be entitled for new travel date changes.

    For all reservations for arrivals from 23 December 2022 to 10 January 2023 cancellations up to 40 days prior to arrival will be free of charge and any prepared amounts will be entitled for new travel date changes.

    Postponed Stays Policy

    For postponed stays with original arrival dates between now and 22 December 2022, no rebooking charges will apply, and the new stay dates will be confirmed at the same originally booked rate for new stay dates up to and inclusive of 22 December 2022.

    For new stay dates from 23 December 2022 onwards, these stays will be confirmed at the rate applicable.

    Our Cancellation and Rebooking Policy for China

    Cancellation Policy

    No penalty until 7 days prior to arrival, with a full refund of prepaid amounts.

    Postponed Stays Policy

    Should a guest not wish to cancel the booking, the guest is welcome to postpone their stay up to 7 days prior to arrival for stay dates until 31 October 2023.

    The then applicable pricing and conditions, combinable with any active offers at the time of rebooking, will apply for the new stay dates.

    All of the above may be subject to change.