FAQs

Frequently Asked Questions

Good to know about SALT of Palmar

Planning your stay? We've put together the answers to our most frequently asked questions, from the essentials to the little details.

1. Where is SALT of Palmar located?

You'll find us on the East coast of Mauritius, at Palmar, Belle Mare, known as the unspoilt coast of Mauritius. We’re 1-hour drive away from the airport.

2. What are the check-in and check-out times?

Your immersive Mauritian experience at our boutique hotel begins at 14:00 and lasts until 11:00, though the memories will linger far longer.

3. Are airport transfers available?

Yes, we provide airport transportation to ensure your journey to and from SALT of Palmar is as smooth and stress-free as the ocean breeze.

4. What amenities does SALT of Palmar offer?

At SALT of Palmar, an adults-only boutique hotel in Mauritius, we blend exquisite design, unparalleled comfort, and culinary excellence.

Our amenities include: Free high-speed Wi-Fi, laundry facilities, a library, dining options ranging from full-service restaurant and a bakery to room service, swimming pool, entertainment by local artists, a holistic spa with hair salon, an equipped fitness centre and more.

5. Which room amenities are available at SALT of Palmar?

In our rooms, discover the carpe diem bed with bed linens made of 100% Egyptian cotton with sateen finish for the ultimate sleep. Filtered water, tea & coffee facilities, a safe, organic coffee robes, slippers, Dyson hairdryer, towels, and a selection of locally-made toiletries are also available. You will find yoga mats, homemade snacks, beach baskets, Netflix on tablets with USB charging points and international plug points.

Explore the full list of in-room amenities in our factsheet.

6. What dining and beverage options are available at SALT of Palmar?

Check out our culinary offerings:

  • The Good Kitchen for globally-inspired local cuisine

  • Tek Tek for an immersive gastronomic experience

  • SALT Bakery for freshly-baked treats

  • Rooftop Bar for sunset cocktails

  • The Pool Bar for refreshing drinks and snacks

  • Also available: 24-hour in-room dining service

7. Is parking available at SALT of Palmar?

Yes, we offer convenient parking, ensuring your vehicle is securely accommodated.

8. How close to the beach is SALT of Palmar?

We are a stone's throw from the beach! The postcard-perfect coast is sure to impress you.

9. What are the rates for staying at SALT of Palmar?

Connect with us directly for a bespoke offer with exceptional value.

10. Are there accessibility features available in the rooms at SALT of Palmar?

Inclusivity is key at SALT of Palmar, and we offer accessible rooms designed for comfort, ensuring all our guests experience the utmost, in style.

11. What activities and experiences are available at SALT of Palmar?

Unwind at our spa, keep active in our gym, or enjoy beach sports like volleyball and football. Venture further with a bicycle ride, scuba dive in our protected lagoon, cast off on a big game fishing trip, or set sail on a catamaran to nearby islands.

At check-in, you'll receive our 'This is Mauritius' guide, written by locals and filled with favourite places, hidden gems and insider tips. Go deeper with our Soulful Experiences or join a Skill Swap, because the best journeys are the ones that teach you something new.

12. Is water skiing provided at the hotel?

While water skiing isn't part of our activities, we offer a variety of water sports that let you glide and sail over the crystal-clear waters.

For free: kayak, snorkelling with a guide, aqua gym, stand-up-paddle, pedal boat, glass bottom boats.

For a fee: speedboat or tube ride, scuba diving, kite surfing, big game fishing, and catamaran.

Still curious?

If you didn't find what you were looking for above, get in touch. We'd be happy to help.

Free Cancellation

  1. The sales conditions for the reserved rate or package specify the terms for cancelling and/or changing the reservation.

  2. For property SALT of Palmar:
    - As from 01.04.2026: Prepaid reservations can be changed or cancelled free of charge up to 14 days prior to arrival; thereafter 100% of stay charged; No-Show: 100% of stay charged.
    For property SALT of Akagera:
    - As from 01.07.2026: Prepaid reservations can be changed or cancelled free of charge up to 7 days prior to arrival; thereafter 100% of stay charged; No-Show: 100% of stay charged.

  3. When the sales conditions for the reserved rate or package allow:
    - The reservation can be cancelled via the “Contact Us” section on www.saltresorts.com website or by contacting Customer Services on the contact details stated above in Article 9 in Terms and Conditions.
    - Changes to the reservation can be made with Customer Services, whose contact details are stated on the reservation confirmation sent by email and in Article 9 above.

  4. In the event that the stay is interrupted, the agreed price will be paid in full. No reimbursement will be given for a prepaid reservation.

  5. Unless expressly stated otherwise, the customer must vacate the room before 12 p.m. on the last day of the reservation, unless otherwise stated in the rate conditions booked. Failure to do so shall result in the customer being billed for an extra night.

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